We are raised, in one of two  cultures. In Ask culture, people grow up believing they can ask for  anything—a favour, a pay rise—fully realising the answer may be no. In  Guess culture, by contrast, you avoid "putting a request into words  unless you're pretty sure the answer will be yes … A key skill is  putting out delicate feelers. If you do this with enough subtlety, you  won't have to make the request directly; you'll get an offer. Even then,  the offer may be genuine or pro forma; it takes yet more skill and  delicacy to discern whether you should accept."
  
  Neither's  "wrong", but when an Asker meets a Guesser, unpleasantness results. An  Asker won't think it's rude to request two weeks in your spare room, but  a Guess culture person will hear it as presumptuous and resent the  agony involved in saying no. Your boss, asking for a project to be  finished early, may be an overdemanding boor—or just an Asker, who's  assuming you might decline. If you're a Guesser, you'll hear it as an  expectation. This is a spectrum, not a dichotomy, and it explains  cross-cultural awkwardnesses, too: Brits and Americans get  discombobulated doing business in Japan, because it's a Guess culture,  yet experience Russians as rude, because they're diehard Askers.Fascinating  stuff; I probably default to guessing, but I aspire to asking.  Are you an Asker or a Guesser?
Tuesday, May 25, 2010
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